Milk Courier and Dispensation Assistant

Job Overview
We are seeking a dedicated and detail-oriented Milk Courier & Dispensation Assistant to join our team. This position reports to the Milk Inventory Manager, and understands and performs all functions related to milk inventory and milk dispensation. Additionally, this position has primary milk courier responsibilities for the greater Austin area, providing both pickup and delivery services.

Summary of Essential Job Functions

Incoming Raw Human Milk (HM) Inventory

• Understands and performs all tasks related to incoming raw milk and maintains a working knowledge of the HMBANA and FDA regulatory standards that govern those processes

• Receives couriered or shipped milk to the milk bank, checking for quality, safety, and appropriate identification of milk donations

• Works as a member of the inventory team to complete daily objectives

• Uses MMBA’s milk database (TMS) proficiently and accurately

• Sorts and logs the DHM into the milk database, reflecting accurate handling of deferral dates

• Labels and stores the DHM according to MMBA protocols

• Accurately identifies milk that fails to meet MMBA standards for quality and safety, working with the Milk Donor Program as needed

• Efficiently assists in fulfilling supply requests to milk depots and donors as needed

• Maintains accurate records of logging sheets and milk depot drop off logs

Pasteurized Donor Human Milk (PDHM) Dispensation

• Understands and performs all tasks related to dispensing PDHM, maintaining the safety and quality standards held by MMBA

• Maintains a working knowledge of the HMBANA and FDA regulatory standards that govern those processes

• Uses the milk dispensation function in the milk bank management database proficiently, meeting daily shipping deadlines

• Works with the milk inventory technician and recipient team to efficiently coordinate local deliveries of PDHM or milk samples

• Packs coolers of milk according to milk bank protocols and shipping service requirements to ensure safety and quality compliance

• Assists with the receipt and organization of all inventories related to milk dispensation

• Works with the recipient team to remedy inventory discrepancies related to milk dispensation

Milk Courier Duties

• Maintains a reliable vehicle with ample space for milk deliveries and pickups

• Works with the milk depot manager to efficiently coordinate local pickups of DHM from our milk depot sites

• Transports milk safely to and from the milk bank following milk bank standards and maintains a working knowledge of the regulatory standards that govern milk transport

• Maintains accurate documentation that meets the MMBA standards for documenting the transport of donor human milk

• Represents MMBA and its mission, establishing respectful and friendly relationships with hospital and Milk Depot site staff

• Assists inventory staff in maintaining outreach materials and donor swag at local Milk Depot Sites

• Conducts annual Milk Depot assessments offsite as needed

Misc.

• Promotes a positive, team-oriented atmosphere

• Participates in the recruitment and training of new employees, students and volunteers

• Serves as a visible spokesperson and advocate for MMBA’s mission and values in the Austin community and beyond

• Communicates with an open and transparent style with staff, volunteers, and recipients

• Maintains Food Handler’s certification, HIPAA Certification, and Dry Ice Training Certification

• Consistently demonstrates MMBA’s six values through words and actions

About you

Your enthusiasm brings people together, stimulating both personal and team excellence. You have a passion to make a difference in the lives of babies across the US.

You are great at transforming something strong into something superb. Additionally, you are accomplished at problem solving, taking ownership of what you say you will do. You understand that to be successful at MMBA, you must be organized, adaptable and able to prioritize tasks efficiently with your time management skills.

This opportunity is great for a proficient communicator with excellent courier and inventory experience. If you are intrigued, read on to learn about an exciting opportunity as the Milk Courier and Dispensation Assistant for the Mothers’ Milk Bank at Austin.

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Mileage reimbursement
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Work Days:

• Monday to Friday
• No weekends

Work Location: Hybrid remote in Austin, TX 78752

Salary : $20