Medical Receptionist

Great opportunity for a fantastic schedule! No holidays, no weekends, and no nights!

MEDICAL RECEPTIONIST POSITION

• Full-Time Position: M - F
• Hours Vary Between 7:00 am - 3:30 pm and 8:30 am - 5:00 pm

About Us:
Oregon Surgical Specialists, P.C. is a leading surgical practice specializing in general surgery, vascular surgery, trauma surgery & bariatric surgery. We are committed to providing exceptional patient care and are seeking a dedicated Medical Receptionist to join our team. The ideal candidate will be the first point of contact for our patients and will play a crucial role in ensuring smooth operations within our practice.

JOB SUMMARY

This important position is the patient’s first point of contact when arriving at our clinic. The Medical Receptionist is responsible for managing the front desk operations of the surgical practice. This includes greeting patients, verifying patient insurance coverage, confirming appointment details, and ensuring a welcoming environment for all patients. The ideal candidate should have excellent poise & communication skills, be detail-oriented, and have the ability to multitask in a fast-paced environment.

ESSENTIAL DUTIES

• Handles patient check-in and check-out procedures, verifying patient identification, demographics, and insurance information in Epic.
• Verifies patient eligibility.
• Collects copays.
• Assists patients with the completion of required documentation, as needed.
• Scans documentation into Epic electronic health record.
• Assists with the preparation of patient charts and other documentation.
• Performs daily reconciliation of monies collected.
• Ensures the reception area is clean, organized, and welcoming.
• Coordinates with clinical staff to ensure smooth patient flow.
• Performs general clerical duties, when needed.
• Adheres to all HIPAA regulations and maintains patient confidentiality.
• Follows practice policies and procedures.
• Other duties as assigned.

POSITION REQUIREMENTS

Education and/or Experience:

• High school diploma or equivalent required.
• Previous experience as a medical receptionist or in a related healthcare administrative role,_ highly preferred._
• Experience in a surgical practice or specialty clinic, preferred.
• Two or more years of customer service experience preferred.
• Bilingual in English and Spanish, preferred.
• Demonstrated computer experience, preferably in Epic EHR.
• Previous admitting, billing, collection, and/or insurance verification experience preferred.
• Knowledge of medical terminology and surgical procedures, preferred.

Necessary Knowledge, Skills and Abilities:

• A friendly and professional demeanor.
• Must have excellent interpersonal, communication, computer and telephone skills.
• Ability to work in a fast-paced environment and handle stressful situations with composure.
• Excellent telephone and written communication skills as well as listening skills and ability to demonstrate tact and patience with callers and patients.
• Excellent people skills and friendly, approachable demeanor.
• High attention to detail. Ability to multi-task and work with minimal supervision in a fast-paced environment.
• Maintains highest standards of confidentiality. Consistently displays professional ethical conduct.
• Must be able to work alongside colleagues and be a collaborative team member.
• Demonstrates a process improvement mindset and self-driven approach with can-do attitude toward both internal and external customers.

Certificates, Licenses, Registrations

None required

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty and physical demands satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• Bereavement leave
• Cash balance pension plan
• Dental insurance
• Dependent health insurance coverage
• Flexible spending account
• Free flu shots
• Free parking
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid orientation
• Paid sick time
• Paid time off
• Retirement plan
• Uniform allowance
• Vision insurance

Medical Specialty:

• Surgery

Schedule:

• 8 hour shift
• Day shift
• No weekends

Experience:

• Medical office: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Relocate:

• Medford, OR: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $20