What are the responsibilities and job description for the Assistant Manager position at Othership Flatiron?
As the Assistant Manager (Assistant Ship Captain), you will collaborate closely with the General Manager (Ship Captain) to ensure a safe and awe-inspiring passage of our Othership Journeyers and crew. You'll be responsible for creating a transformative guest experience by upholding meticulous operational efficiency and leading with our core values in mind. This position is based in-ship.
The Assistant Ship Captain reports directly to the Ship Captain and is responsible for channeling staff feedback, customer service needs, and client account issues to their leader. The Assistant Ship Captain also delivers sales reports and analytics to upper management and surfaces any studio maintenance and operational issues that arise.
The role of Assistant Ship Captain is absolutely an in-Ship role (ie: this is not a remote work opportunity). At the discretion of the Ship Captain, there may be days when working from home is approved to deliver a special project on time - ex. when pre-screening Steward candidates.
Salary : $65,000 - $75,000