What are the responsibilities and job description for the Office Assistant position at Paragon BPO, LLC?
Overview
We are seeking a dedicated office assistant to oversee and enhance our data exchange processes. The ideal candidate will possess a strong skillset in attention to detail and organization skills, with a focus on optimizing production efficiency and quality. This role requires ownership of processes, a positive attitude and being a team player . As a office assistant, you will play a crucial role in working with financial banking clients and our partner law firms in ensuring that our delivery of data and documents. You will have an opportunity to grow in this role and with our company.
Duties
- Develop, implement, and optimize data and document exchange process.
- Answer account level and product level questions.
- Collaborate with IT, performance management and analytics teams for process improvement.
- Serve as a liason between financial institution clients and law firms.
- Oversee and communicate with law firms on their scheduled delivery of files.
- Coach and work with law firms on their data exchange.
Requirements
- Strong organizational skills.
- Excellent attention to detail.
- Strong knowledge of Microsof Office Products: Excel, word, outlook etc.
- Strong analytical skills with the ability to troubleshoot complex issues effectively.
- Excellent communication skills to collaborate across various departments.
Job Type: Full-time
Pay: $16.82 - $17.31 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $17 - $17