What are the responsibilities and job description for the Desktop Support Technician position at Pomeroy?
Job description
Our client is looking for a skilled Deskside Support Technician for a 12 month Contract position, with the possibility of converting to direct hire. The appropriate candidate provides on-site field support to customers. Performs installations, repairs, upgrades and maintenance on hardware and equipment.
**Pay is up to $23.50/hr
Essential Job Functions:
- Provide technical support in infrastructure services, responding to issues and assisting in tasks.
- Contribute to infrastructure projects and tasks under supervision.
- Participate in the monitoring and basic troubleshooting of infrastructure systems.
- Work with the team to address infrastructure-related challenges and meet departmental needs.
- Support the development of infrastructure documentation, including incident logs and records.
- Continue to develop and enhance technical skills.
- Apply problem-solving abilities to address infrastructure issues.
- Follow established best practices and standards in infrastructure service delivery.
Basic Qualifications:
- Bachelor's degree in a relevant field or equivalent combination of education and experience
- Typically, 2 years of relevant work experience
- Proven experience in infrastructure technology analysis
- Proficiencies in data analysis and problem-solving
- A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications:
- An advanced degree in a relevant field is a plus
- Relevant certifications, such as CompTIA Security , Cisco CCENT, or AWS Certified Solutions Architect, are a plus
Job Types: Full-time, Contract
Pay: $22.00 - $23.50 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- IT support: 2 years (Required)
- iOS: 1 year (Required)
- Windows: 2 years (Required)
Ability to Commute:
- Newtown Square, PA 19073 (Required)
Ability to Relocate:
- Newtown Square, PA 19073: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $24
