What are the responsibilities and job description for the Patient Representative - Potsdam, NY - Gastroenterology (Full Time) position at Rochester Regional Health Careers?
Job Title: Patient Representative
Department: Canton Potsdam Gastroenterology
Location: Leroy Outpatient Center
Hours Per Week: 40 Hours Full Time
Schedule: Days (8 am to 4:30 pm)
SUMMARY:
Utilize electronic medical record (EMR) modules and other office equipment to perform all clerical tasks in an efficient and timely manner. Works in collaboration with physicians (MD, DO), Physician Assistants (PA), Certified Nurse Midwife (CNM), and Nurse Practitioner (NP).
RESPONSIBILITIES:
Perform clerical duties, support providers, assist with billing inquiries, and ensure accurate documentation in the EMR.
Maintain professional interactions, manage referrals, and assist with patient education as needed.
Collect payments, balance cash drawers, resolve discrepancies, and optimize supply use.
Follow accreditation, state, and federal healthcare standards while ensuring regulatory compliance.
Assist with clerical issues, process improvements, problem-solving, and participate in training.
REQUIRED QUALIFICATIONS:
High School Diploma (or equivalent)
PREFERRED QUALIFICATIONS:
Medical Terminology
PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
PAY RANGE: $18.70 - $27.44
Salary : $19 - $27
