What are the responsibilities and job description for the Front Desk Receptionist- For Doctor's Office position at Southwest Florida Medicine PLLC?
Description: We is currently seeking a Front Desk Check-In/Out Specialist. This position involves answering calls and checking in patients in a health care setting. This should be done in a manner consistent with medical, administrative, ethical, legal and regulatory requirements of the health care system. The Front Desk is expected to follow all HIPPA rules and regulations. The employee must be able to implement appropriate telephone etiquette skills.
Responsibilities:
- Answer phones in a timely manner and direct each call to the appropriate person.
- Making sure all demographics are up to date
- Schedule, reschedule and cancel patient appointments.
- Gather all appropriate information needed when scheduling new patients including reports and insurance information.
- Mail Recall cards for patients every month and follow up
- Verify patient’s insurance
- Create charts for all established patients and make sure each chart is completely ready the day before clinic.
- Refer patients to necessary specialists requested by the physician
- Maintain the recommended supply of medical forms such as new patient packets and any other necessary documents used every day.
- Take over daily paperwork, deposits and check the mailbox.
- Manage office supplies
- Participate in educational sessions specific to corporate needs or job duties - locally or remotely including travel, as needed.
- Checking the Doctors schedule to add patients to the doctor when patients call in to be seen.Requirements:
- Attention to detail
- Professional appearance and demeanor
- Proactive, motivated and focused team player
- Knowledge of medical terminology
- Ability to work in a fast-paced environmentEducation/Experience:
- High School Diploma or GED required
- Proficient knowledge/ability with all Microsoft Office ApplicationsWe offer Medical//Vacation and Holidays
Job Types: Full-time, Part-time, Internship, Contract
Pay: From $32,555.00 per year
Benefits:
- Health insurance
Medical Specialty:
- Primary Care
Schedule:
- Monday to Friday
Work Location: In person
Salary : $32,555