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Business Operations Specialist

State of New Mexico
Santa Fe, NM Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/22/2025

19.82 - $31.71 Hourly

41,218 - $65,949 Annually

This position is a Pay Band 60

Posting Details

VISION : All New Mexico families and young children are thriving

MISSION : Optimize the health, development, education, and well-being of babies, toddlers, and preschoolers through a family-driven, equitable, community-based system of high-quality prenatal and early childhood programs and services.

The Early Childhood Education and Care Department was established on July 1, 2020. The Department's aim is to create a more cohesive, equitable, and effective early childhood system in New Mexico. That means coordinating a continuum of programs from prenatal to five, and ensuring that families in every corner of the state can access the services they need.

Interviews will be conducted within two weeks of closing date.

Why does the job exist?

The Business Operations Specialist position exists to ensure the accuracy and efficiency of Child Care Provider payments through rigorous auditing processes. It aims to maintain compliance with federal requirements and support the overall integrity and effectiveness of the Early Childhood Education and Care Department (ECECD) programs. The position also plays a crucial role in developing and updating procedures, as well as enhancing quality assurance initiatives to improve process efficiency and effectiveness within the organization.

How does it get done?

The key responsibilities for this position include conducting weekly and monthly audits of Child Care Provider payments and reviewing reports to identify potential duplicate payments or other errors. This role involves collaborating with Child Care staff to correct payment discrepancies and advising supervisors and Field Managers on trends related to "one-time only" payments. The position requires reviewing complex documents and solving intricate problems, utilizing advanced functions in Microsoft Excel for detailed procedures. Additionally, the role entails assisting with the development and updating of procedures to ensure program integrity and alignment within ECECD programs, reviewing child care assistance cases for compliance with federal requirements, and tracking and reporting errors and improper payment authorizations.

Who are the customers?

ECECD staff, New Mexico citizens, and other internal and external customers.

Ideal Candidate

The ideal candidate will have strong communication skills, experience with various software applications including database programs, Microsoft Word, Excel, and Office 365 programs. They should possess excellent attention to detail skills, the ability to work on a diverse range of projects, the capability to solve problems independently, and the ability to collaborate effectively with others.

Minimum Qualification

Associate degree in Business Administration, Public Administration, or Accounting and two (2) years of directly related job experience in the areas of office administration, budgeting, purchasing, finance, accounting, auditing, cash management, and / or contract management. Any combination of education from an accredited college or university in a related field and / or direct experience in this occupation totaling four (4) years may substitute for the required education and experience.

Employment Requirements

Must possess and maintain a valid Driver's License. Pre-employment background investigation is required and is conditional pending results.

Working Conditions

Work is performed in an office setting with exposure to Visual / Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required.

Supplemental Information

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Agency Contact Information : Devi Gajapathirajan, (505) 231-5820. Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.

Salary : $41,218 - $65,949

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