Job Title: Inside Sales Representative

Homestead Outdoor Products, a family-owned supplier of premium fencing, decking, and railing materials, is committed to delivering exceptional customer service and high-quality products.

We have supported homeowners and contractors across the region for years with expert consultations, reliable materials, and a collaborative, faith-based work culture.

Key Responsibilities:

• Engage with contractors, builders, and walk-in customers, understanding their needs and recommending the best solutions.
• Respond to sales inquiries, prepare accurate quotes, and process orders efficiently.
• Gain and apply in-depth product knowledge to educate and assist customers effectively.
• Build strong, lasting relationships with customers to encourage loyalty and repeat business.
• Coordinate with the warehouse and purchasing teams to ensure timely and accurate deliveries.
• Address customer concerns and resolve order discrepancies with professionalism and care.
• Identify opportunities to upsell or cross-sell products to meet customer needs and boost sales.
• Work full-time hours, 45-50 hours/week.

Requirements:

• Experienced: 1-3 years of inside sales, customer service, or related experience. Familiarity with building materials or construction is a plus.
• Computer Skills: Proficient in Microsoft Office; experience with CRM software is helpful but not required.
• Strong Communication Skills: Excels in verbal and written communication with a focus on clarity and professionalism.
• Organized & Detailed: Manages multiple tasks efficiently in a fast-paced environment while maintaining accuracy.
• Team Player: Thrives in a team-oriented workplace, working effectively across departments to support company goals.
• Problem-solver: Tackles challenges proactively, resourcefully resolving customer and operational issues.
• Physically Active: Comfortable lifting up to 50 lbs. and staying active throughout the workday.

What We Offer:

• $20-24/hour - DOE
• Full-time hours, 45-50/week
• Paid Time Off
• Paid Holidays
• Retirement Plan
• On-the-job Training
• Company Apparel
• A family-owned, faith-based company that fosters a lighthearted, supportive work culture

Salary : $20 - $24