What are the responsibilities and job description for the Sales & Marketing Analytics IT Manager position at TecHOUNDS LLC?
Title: Sales & Marketing Analytics IT Manager (Direct hire job opportunity)
Compensation: $150,000 – $170,000 DOE plus great benefits including 401K plan with 3% match!
Location: Cerritos, CA
Excellent full-time job opportunity to join growing global corporation! In this role, you will oversee the implementation, maintenance, and optimization of the IT Sales and Marketing, Data and Business Analytic and B2B portal services.
You will be managing a team of IT professionals and third-party consultants to ensure the system meets business requirements and to provide seamless service delivery. You will be instrumental in optimizing business processes and improving operational efficiency.
Requirements:
- 8 years of experience in IT, of which 5 years in people management role
- IT Project/Program Management (Practical experiences of SCRUM/PMP applications)
- IT Service Management (ITIL foundation mandatory; Advanced level is a plus)
- Process Improvement techniques (Process mapping, Kaizen/Rapid Improvement Blitz, Visual Management is a plus)
- CRM (SugarCRM, Salesforce, etc.)
- BI Dashboard design and development (PowerBI, Tableau, Qlik)
- Business Portal/Website project/enhancement delivery
- Data warehouse
- EDI/API
- ERP
Responsibilities:
- Manage stakeholders to understand new needs and review existing service fit-for-purpose
- Solution Integration Design
- Define service roadmap aligning to business and foundation needs
- Collaborate within IT globally to align roadmap directions, standards and policies
- Project/Program management
- Lead projects from inception to completion, including planning, execution, monitoring and closing/training-to-run
- Manage portfolio of projects align to service roadmap
- Coach team project managers to increase competency and autonomy
- Team Leadership
- Manage and mentor a team of IT professionals and suppliers/consultants, providing guidance and support to ensure high performance and professional growth
- Service Operation & Continuous Improvement
- Oversee changes, enhancements, incidents resolution, and service requests to be delivered on expected service level
- Manage performance of external vendors and service providers
- Drive knowledge management and capability delegation (Shift-left/Service Service)
- Manage IT asset lifecycle and visibility
- Control IT policies and procedures, including data security and regulatory compliance
- Proactively identify and act on opportunities for process improvement, system optimization, and automation, to increase efficiency and effectiveness
Education:
- Bachelor's degree or higher in Computer Science, Information Systems, Business Administration, or a related field.
About Us
TecHOUNDS is a SoCal based staffing firm. We are a highly professional and ethical firm that provides both direct hire career and contract opportunities. Our services are 100% employer paid.
If you are interested send your resume directly robin@techounds.com
Robin Huibregtse
TecHOUNDS
Managing Partner/ Sr. Recruiter
Phone: 949-357-3045
Email: robin@techounds.com
