Volunteer Coordinator Advocate

We are seeking a dedicated and passionate Volunteer Coordinator to join our team. In this role, you will be responsible for managing our volunteer program, ensuring that volunteers are effectively recruited, trained, and supported throughout their engagement. The ideal candidate will possess strong organizational skills and a commitment to fostering a positive volunteer experience while aligning with our organizational goals.

Under the direction of the Director of Advocacy Services, this Advocate position will provide survivor-centered services that respond to the immediate emotional and physical needs of victims of sexual trauma and abuse and assist victims with managing practical problems created by the victimization. This position oversees the volunteer advocate program, including coordinating volunteer advocate training and supervising and scheduling volunteers. The position will oversee other work assignments as the Director of Advocacy Services determines.

Major Duties:

DIRECT SERVICE

• Provide services to residents of Douglas, Jefferson and Franklin Counties which include responding to the immediate emotional and physical needs of victims and restoring the victim’s sense of security.

Examples: Crisis intervention; accompaniment to hospitals for medical examinations; hotline and in-person supportive counseling; safety planning; practical problem-solving; assisting in filing protection orders; provide court advocacy; law enforcement interview accompaniment; providing information and referrals; assistance with emergency shelter; etc.

• Responsible for understanding and demonstrating a trauma-informed and survivor-centered view of victims and understanding that their process of healing and facilitating communication with and among service providers and systems can be corrective and restorative.

Examples: Support victim and navigate service providers, creditors, or employers; assisting in filing for compensation benefits; and helping to apply for assistance; etc.

• Participate in the after-hours on-call rotation for crisis calls. 1-2 weeks a month the Advocate may be on-call to act as staff backup and be available for crisis calls as well as respond within 30-minutes to Lawrence Memorial Hospital for medical examination or law enforcement interview accompaniment if necessary.

VOLUNTEER ADVOCATE PROGRAM

• Coordinate four Volunteer Advocate Training sessions per year. Work with the Communications team and other staff to coordinate outreach for volunteer recruitment.
• Ensure that volunteers meet all requirements and get all required documentation to volunteer.
• Provide weekly office hours for volunteers to discuss issues and concerns, answer questions, and provide supervision.
• Maintain the volunteer on call schedule.
• Ensure that whole team meetings are scheduled and agendas provided in a timely manner, rotating facilitation with advocacy team.

Additional Duties

• Participate in full advocate team meetings including volunteer advocate meetings and volunteer advocate training.
• Compile data and complete reports required by funding sources which includes statistical and narrative reports to Office of the Governor.
• Attend relevant trainings on sexual violence and volunteer management related topics.
• Attend staff meetings and collaborate with staff and leadership on day-to-day office activities and initiatives.
• Performs other tasks as needed.

Required Qualifications:

• At least 2 years of relevant work and volunteer experience AND/OR bachelor or master’s degree.
• Experience working with diverse populations.
• Ability to communicate effectively with various ages and populations (i.e., community members, volunteers, students).
• Experience in crisis response and case management.
• Must have vehicle, valid driver’s license, and insurance coverage.

Preferred Qualifications:

• Bachelor’s or master’s degree in social welfare, gender and sexuality studies, psychology, or other related field.
• Experience and/or knowledge of sexual violence issues and/or support group facilitation preferred.
• Spanish language fluency preferred.

Skills, Knowledge, and Abilities:

• Ability to adjust to changing environments and ability to be flexible in working within those systems related to sexual violence.
• Ability to work independently while maintaining accountability for all work assigned, being prompt with all appointments and meetings all deadlines in a timely manner.

Physical Demands:

• Ability to lift to twenty-five (25) pounds.
• Ability to travel as directed by position requirements.

Work Environment:

• Agency offices and systems-based spaces, such as LMH exam rooms.
• Interaction with staff, victims, and other service providers.

Additional Duties:
Additional duties and responsibilities may be added to this job description at any time. The job description does not state or imply that these are the only activities to be performed by the employee(s) holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by their supervisor.

• Full-time
• $45,100/yearly
• Additional pay for after-hours hospital response
• 100% agency-paid health insurance, dental and life insurance
• Generous paid time off and sick leave

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

People with a criminal record are encouraged to apply

Experience:

• Volunteer management: 2 years (Required)

Ability to Commute:

• Lawrence, KS 66044 (Required)

Ability to Relocate:

• Lawrence, KS 66044: Relocate before starting work (Required)

Work Location: In person

Salary : $45,000 - $45,100