What are the responsibilities and job description for the Front Desk Patient Coordinator position at Vincent Surgical Arts?
Vincent Surgical Arts & Medspa is looking for a fun and friendly front desk patient coordinator to join our team! Come work in a fun and fast paced work environment with a focus on customer service and the highest standard of patient care. We offer career growth opportunities and tons of employee incentives.
*Must be fluent in Spanish and English
Duties include (but not limited to):
- Answering calls on a multi-line phone system
- Welcoming clients to our practice
- Professional decorum as the "face" and "voice" of our practice
- Scheduling and confirming appointments
- Regular monitoring of and prompt response to emails, text messages, and voice-mails
- Pro-active communication
- Multitasking in a fast-paced environment
- Problem-solving
- Directing patient questions to the appropriate provider/assistant
- Assisting patients with registering and helping them to complete necessary forms if needed
- General understanding of procedures and treatments offered in our practice (will train)
- Assisting clients with a selection of treatments and skincare (retail sales)
- Inputting data into scheduling and CRM software
- Assist surgical coordinator in scheduling surgical cases
- Managing waiting room and main restroom keeping them clean and inviting throughout the day
- Collecting payments, closing out POS, preparing cash deposits
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Medical-Surgical
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Cosmetic surgery clinic: 1 year (Preferred)
- Medical receptionist: 2 years (Preferred)
- Medical Spa: 1 year (Preferred)
Language:
- Spanish (Required)
License/Certification:
- Esthetician License (Preferred)
Work Location: In person
Salary : $18 - $20