What are the responsibilities and job description for the Material Coordinator position at Walker SCM?

Overview

Walker SCM, LLC brings an experienced team approach to multi-national logistics service. We provide superior products without sacrificing the small firm attributes that have distinguished our firm since its inception - personal attention, expertise, and reliability. We are a 3PL provider of assembly and contract packaging services and the associated warehousing, distribution, procurement, and transportation services.

The Material Coordinator is responsible for providing a high level of customer service to both suppliers and OEMs. Ensure that customer needs and requirements are met timely and accurately. Daily release printing from multiple systems, validate and provide picklists to the warehouse team, ensure accuracy of shipping paperwork, send and validate ASNs. Escalate any problems that may impact the overall operation or customer scorecard.

Responsibilities

Operations

Responsible for preparing and executing daily outbound shipments
Responsible for all new part, supplier and OEM setups in our Warehouse Management System
Participates in 8D report preparation when required
Assists in monthly billing as needed
Prepare and communicate domestic and international shipments to client
Interface with carriers and set up pickups/deliveries as needed
Assist in special projects as assigned
Ensure the timeliness and correctness of ASN’s for outgoing shipments
Responsible for ensuring all necessary paperwork is sent to the customer as requested
Report any abnormal issues within the operation to the Materials Supervisor and/or Warehouse Supervisor

Documentation

Update individual and team metrics for department
Update completion of required documentation for outbound air shipping

Communication

Responsive communication with customer as needed
Communicate late deliveries, order changes, missed information and tracking numbers to customers as needed
Attend regular meetings with assigned personnel
Support facility personnel to ensure that the assigned duties are performed
Communicate continuous improvement suggestions to management
Keep team members aware of pickups and carriers assigned
Communicate late pickups, and tracking information to customer as needed
Provide responses and or details on shipments/receipts in customer’s systems and reports as required

Quality