President and CEO

Position: President and CEO

Address: 171 Pine St, Holyoke, MA 01040-4065

The Greater Holyoke YMCA is an equal opportunity employer

committed to valuing diversity and practicing inclusion.

The Greater Holyoke YMCA has a commitment to creating a culture of safety.

The Opportunity

We are looking for a highly-skilled, passionate leader and visionary who can build upon the foundation of this healthy YMCA. A committed board of 22 volunteers and a dedicated staff of 20 full-time employees (7 direct reports to the CEO) and 82 part-time staff drive this $2.8 million association.

The CEO must align the day-to-day work of the Y with long-term goals, and lead the organization, its staff, volunteer board and members in promoting the Y’s image while expanding membership, programs, and services to address community needs as the Y continues recovery and revitalization efforts post-pandemic.

The next leader of the Greater Holyoke YMCA must be able to lead a strong staff team and manage a solid operation. Candidates must demonstrate their ability to identify the competencies and expertise required by the organization and attract and retain the talent needed to achieve the organization's goals. This individual will ensure that staff performance and development leads to superior outcomes in programs, member satisfaction and engagement as well as community engagement.

The successful candidate will also show an ability to create positive and strategic relationships with influential leaders and community members and leverage those relationships to enhance support for the Y mission. The CEO is expected to be the face of the organization, upholding the highest standards and values of the Y; able to maintain a culture of integrity, high ethical standards, accountability, and performance, creating a spirit of inclusiveness, mission and cause that reinforces, encourages, and promotes values of honesty, respect, responsibility and caring.

Our Mission

Helping all in the greater Holyoke community achieve their fullest potential in spirit, mind and body

Our Promise

The Greater Holyoke YMCA delivers on its mission by serving as a premier organization promoting community wellness and family enrichment through cause-driven programs that focus on youth development, healthy living and social responsibility

Position Description

The Greater Holyoke YMCA’s Board of Directors seeks a skilled and experienced individual to build on the past, promote a culture of excellence within the YMCA and continue to enhance the image of the YMCA in the communities it serves. The CEO is responsible for the development, implementation and articulation of the mission, vision and goals of the YMCA. This involves building a culture that supports and retains outstanding staff and an active, diverse volunteer Board of Directors and its respective committees. The CEO is expected to be visible in the community and active in the development of meaningful community collaborations with other community organizations, public sector entities and businesses. The CEO should position the YMCA to be viewed in the community as a highly respected, charitable partner with a strong stake in solving community issues. The CEO is responsible for all areas of fundraising, capital plans, strategic planning, budget development, organizational development, program development, marketing and the overall image of the YMCA in partnership with the board. Other key areas of responsibility include program, membership, and volunteer and staff development.

The Greater Holyoke YMCA Facts

Since 1886, the Greater Holyoke YMCA has embraced the mission to build strong kids, strong families, and strong community. We have stood for caring, honesty, respect, and responsibility. Our YMCA is a place that welcomes everyone; a place that promotes togetherness; a place that builds health – of individuals and the entire community. It gives kids a safe, nurturing environment to spend their time through childcare, after-school and summer camp programs, with an enriching atmosphere in which to strengthen their minds, bodies and souls. The Greater Holyoke YMCA has a rich heritage of offering everyone in the community a place to grow together in spirit, mind, and body and is the birthplace of volleyball, invented by William Morgan in 1895.

Diversity, Equity, and Inclusion Statement

The Greater Holyoke YMCA strives to be a gathering place for all in our community—a welcoming, safe haven where people of different backgrounds can come together to learn, socialize, and become healthier in mind and body. The Greater Holyoke YMCA’s diverse team of volunteer and staff leaders will be known and trusted in all sectors of the community, and the Y will be a place of lifetime engagement for families that offers resources and develops future leaders in a climate where differences are respected and embraced. The Greater YMCA’s commitment to all in our community specifically includes, but is not limited to, people with disabilities, people of color, women, immigrants, refugees, Muslims, Jewish, other marginalized religions, LGBTQ identified individuals, and people of good will with differing political beliefs.

Current Key Strategic Initiatives

• DEI – Diversity, Equity and inclusion in all that we do
• Financial Sustainability - To support and expand our mission and vision through revenue generation and control expenses
• Community Awareness – Mobilize our resources to tell our story within our community better

Membership

• Total Number of Members: 2,618
• Total Number of Membership Units: 1,642
• 37% Family
• 21% Adults
• 20% Youth
• 15% Senior
• 7% Teens

Facility Information

50,000 square foot facility in the center of city, including full size gym, yoga/spin studio, weight room, cardio center, racket ball and squash courts, classrooms, computer lab, 25 yard 6 lane and 20 yard lesson/therapy pools, men’s, women’s, family and youth locker rooms and 4,000 sq. ft annex on the property, and additional 3000 sq. ft. in main building leased to HealthSouth rehabilitation.

Annual Campaign

• Prior Year’s Total $73,127
• Current Year’s Goal $60,000
• Current Year’s Amount raised $23,199 as of October, 2023

Previous Year’s Campaign Impact

• Total amount awarded in financial assistance (scholarship) $70,892

Capital Campaign(s)

None currently

Staff

Current Staff

• Full Time: 20
• Part Time: 82
• Seasonal: 14

CEO Direct Reports

• Associate Executive – responsible for development, marketing and oversight of membership
• Senior Program Director – Aquatics and wellness
• Senior Program Director – Child care services
• Program Director – Community Health Initiatives
• Finance and Human Resources Director
• Property Director – part time
• Housekeeping Coordinator

Staff Demographics

• 80% Female
• 20% Male
• 55% Hispanic or Latino
• 45% White

Board of Directors

22 Board members

Total Volunteers

Parents of Swim Team (50), Sports (4), Trustees (7 past presidents and key leaders in community), Fitness/Wellness (10), Aquatics (5), Membership (5)

Financial

• Current Annual Budget Size: $2.8M
• Current Debt: $0
• Current Endowment: $1M

Population & Demographics

• Median age is 40
• Median household income is $53,498
• 56.5% White/Non-Hispanic
• 34% Hispanic/Latino
• 3.5% Black
• 3.1% Two or more races
• 2.2% Asian 0.7% Other

Minimum Criteria for Candidates:

Preferred Criteria for Candidates:

The complexity of this position necessitates a person with a proven track record that defines the ability to raise contributed support through: annual, capital and planned giving campaigns, working with a YMCA board that focuses on strategic issues, successfully promoting the YMCA’s services and activities to the community, developing and managing a staff, and demonstrating solid program development and innovation. These items are critical areas for the new CEO and to the YMCA’s success.

Key Skills and Abilities

Position the Y as a Vital Partner for Community Change: Serve as an ambassador for the mission, purpose, and vision for the YMCA within the community. Possess the ability to develop and cultivate relationships with key stakeholders from diverse backgrounds, while always upholding the highest standards and values of the Y. Ensure your Y is seen as a leading nonprofit committed to strengthening community by connecting all people to their potential, purpose, and each other. Key competencies: Communication & Influence, Engaging Community, Collaboration

Develop and Implement a Strategic Plan: Work effectively with volunteers, community leaders, and key staff, to create and develop a strategic plan that addresses the needs of the communities served by the Y and includes defined organizational strategies, a clear implementation plan with deliverables, and measurable goals. Key competencies: Change Leadership, Communication & Influence, Critical Thinking & Decision Making, Program/Project Management

Fiscal Management: Use high-level financial analysis to forecast financial trends, growth and stability, while consistently leading organization to balance or surplus operations by growing earned revenue and contributions and controlling costs. Empower and guide staff leaders to lead their departments to successful financial operation. Develop and implement stewardship strategies. Key competencies: Fiscal Management, Critical Thinking & Decision Making, Developing Self & Others, Philanthropy

Improve Operating Performance: Engage the board and appropriate staff to develop an annual tactical plan for identifying and achieving key goals and objectives towards operating with safe, relevant and sustainable practices. Quickly address issues that may arise, forecast future needs, and manage and direct the Y’s operations and activities. Key competencies: Developing Self & Others, Critical Thinking & Decision Making, Innovation

Build and Lead Staff: Ensure a talent development system is in place and executed in affirming, culturally competent and effectively. Hire, motivate, nurture, retain, and hold staff accountable for key objectives. Work towards recruiting, retaining, developing and promoting staff that represent the diversity of the communities you serve. Encourage the team by creating a spirit of camaraderie, inclusion, and sense of mission and purpose. Create a learning organization to help staff achieve their highest potential. Key competencies: Developing Self & Others, Inclusion, Emotional Maturity, Change Leadership

Cause-Driven Leadership: Inspire and mobilize staff, volunteers, members, community members and community partners to strengthen communities for all. Bring together people from different backgrounds, perspectives, and generations to ensure access to the opportunities, relationships and resources necessary to learn, grow and thrive. Creates a welcoming, equitable, affirming, genuine, hopeful, and nurturing environment dedicated to making the communities served stronger. Key competencies: Developing Self & Others, Inclusion, Communication & Influence

Make Progress as an Inclusive, Anti-Racist, Multicultural Organization: Intentionally promote inclusion in all aspects, ensure and sustains diverse representation in our leadership, and lead social change in our communities through anti-racist policies, words and actions. Key competencies: Change Leadership, Communication & Influence, Engaging Community, Inclusion

Additional Important Information

Area Amenities and Community Benefits

Holyoke sits at a major interstate interchange. At the Crossroads of New England, Interstate 90 (Massachusetts Turnpike) and Interstate 91 (I-91) quickly connect Holyoke to metropolitan hubs like Boston (1.5 hours), New York City (2 hours), Montreal (5 hours) and to New England's second largest airport, Bradley International Airport (30 minutes).

The City also enjoys its location at the center of the Knowledge Corridor, an academic research district extending along I-91 from Hartford to Greenfield. A collection of 32 colleges and universities encourage a talented and qualified workforce for prospective employers in the Pioneer Valley and further the region's reputation for high quality of life standards.

Education thrives in the Pioneer Valley. There are 14 colleges and universities convenient to the city, which cooperate to provide skilled graduates to the area. Holyoke is at the center of New England's Knowledge Corridor, which extends from the Vermont border to just below Hartford. Holyoke is an exciting community with committed citizens, a rich history, a dynamic business sector, and a wide variety of opportunities. The best way to learn about our proud city is to experience it. Walk through the Mount Tom State Reservation, row the Connecticut River, shop with 20 million others at the Holyoke Mall at Ingleside, view dinosaur footprints, enjoy our annual St. Patrick's Day Parade, or enjoy a ride on the historic Merry-go-round at Holyoke Heritage State Park . The City's attractive complement of urban scale and natural serenity includes numerous mill sites as well as a collection of parks, historic sites and recreation destinations. What else would you expect from the Birthplace of Volleyball?

Holyoke developed in the 19th Century as the nation's first planned industrial community, at one time boasting the greatest paper production in the world. Many artifacts of the City's pioneering engineering machinery are on display and in use today, making Holyoke a unique living museum ahead of the curve in the 21st century.

Salary Range: $98,000 - $120,000

Benefits: 8% Retirement contribution, vacation plan, health plan and other benefits per personnel policy included

Residency Expectation: The CEO is expected to be highly engaged in our community. Living in the YMCA’s service area is preferred.

Other sites for information:

www.ymca.net

Holyokeymca.org

Holyokechamber.org

Shgchamber.com

Holyoke.org

Southhadley.org

Granby-ma.gov

Chicopeema.gov

Volleyhall.org

T arget Dates for the search process

Resumes accepted through: November 26, 2023 at noon

Preliminary interviews scheduled: December 14, 2023

Final interviews: January 18-19, 2024

CEO selection made: January 26, 2024

New CEO on board (anticipated): March 4, 2024

To Apply

Candidates will apply via the following website: https://tinyurl.com/Greater-Holyoke-YMCA-CEO

You will be requested to submit the following with your online application: A resume and cover letter, along with four professional and two personal references. Note: References will be checked on final candidates.

Questions regarding this position should be directed to:

Nicole Bolding Nicole.bolding@ymca.net , Y-USA, Director, Thriving Ys

or Kate-Marie Roycroft Kate-marie.roycroft@maymca.com CEO, Alliance of Massachusetts YMCAs