Websites - Customer Support (French) - Lisbon - 3000 euro bonus

• You will work in Lisbon, Portugal
• Recruitment Process: Easy online recruitment process (phone call interview)
• No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things!

We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included.

About the project:

You will be providing services for a leading cloud-based development platform with millions of users worldwide. It offers users the freedom to create, design, manage, and develop their online presence exactly the way they want. It is dedicated to businesses, bloggers, and creatives who build their websites, grow their brands, and succeed online.

Your Responsibilities:

• Offer excellent support through chat, email, and phone.
• Help users solve platform issues with clear guidance.
• Teach users about platform features to maximize their website's potential.
• Collaborate with product and development teams to fix complex problems.
• Stay informed on new features to provide accurate assistance.
• Gather and share user feedback to enhance the experience.

Requirements:

• Fluency in French (must be at least C2)
• Communicative level of English ( at least B2)
• You live in Lisbon or you are ready to relocate
• Ability to communicate clearly and effectively

What you will gain:

• full time contract
• 2000 Euro Welcome Bonus
• Base salary (gross): 900€/month
• Complexity bonus: 80€/month
• Meal allowance: 7.23€/per working day (paid in meal card)
• Health insurance

IF YOU ARE MOVING FROM ABROAD - relocation package:

• Refund of the flight expenses;
• If relocating from outside of Portugal: Room in a shared apartment for a maximum period of 12 months, with rent of 280€ with all utilities bills included (discounted directly from the payslip)

Note: EU citizenship or full working rights are required

Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.

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Job Type: Full-time

Pay: 1,100.00€ - 1,120.00€ per month

Application Question(s):

• Please provide us with your private email address:
• When can you start working?

Language:

• English (Required)
• French (Required)