Social Media - Customer Support (Turkish) - Lisbon

• Various starting dates available
• Recruitment Process: Easy, online recruitment process
• No Experience Needed: What matters are your language skills and willingness to learn new things!

Our client is a world’s leading outsourcing company providing services related to customer/technical support and content moderation. Since its establishment, they have consistently and successfully fulfilled their mission of creating inclusive and differentiated teams of experts providing help for customers across many other professional domains.

About the project:

You will support Turkish-speaking clients of the biggest social media platform in the world. Providing technical support designed in a B2B approach to adapt to company's clients needs to sustain and expand their businesses as social media content creators.

What you will be doing:

• Supporting clients by multiple communication channels (phone or email)
• Provide support to content creators both in Turkish and English;
• Provide pre and post-sales support for all self-service products;
• Provide product and tool support to improve clients’ experience;
• Identify trends and solve problems facing multiple SMB clients.

Requirements:

• Fluency in Turkish (must be C2)
• Communicative level of English language (B2)
• You live Lisbon, Portugal or you are ready to relocate there
• Ability to communicate clearly and effectively
• We do NOT require previous experience, we will teach you everything

What we offer:

• Base salary: 1423 gross
• Accommodation provided by the company in Lisbon (discounted)
• RELOCATION package for candidates from abroad

CONTRACT:

• Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)
• Private health insurance after contract signature (additionally to the standard insurance).

FOR INTERNATIONAL CANDIDATES:

• Airport pick-up and administrative assistance with your registration in Portugal;
• Reimbursement of your initial flight expenses after 9 months of successful integration;
• Yearly complementary two-way flight ticket to any country within the EU;
• Accommodation in one of our company’s shared apartments;
• Free Portuguese lessons, sports activities, cooking lessons and much more!!

To apply, please send your CV including your full name, phone number, and personal email address.

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Job Types: Full-time, Permanent

Pay: 1,400.00€ - 1,423.00€ per month

Application Question(s):

• Please provide us with your private email address:
• Do you hold job seeker visa or residence permit or work permit for Portugal?

Language:

• Turkish (Required)
• English (Required)