The A &P, Lease and Tenancy Executive and Manager manage the retail spaces of new and existing projects including commercial, industrial and government to ensure the quality and consistent services to clients.
Preparation of document relating to tenancy of the Properties within the Building, including fact sheets for prospective tenants, letter of offer, tenancy agreements and guidelines to carry out fitting-out works.
Preparation and administration of Licence Agreement and coordinating handing/taking over o premises.
Review and make recommendations on tenants' submission on proposed rental and layout plans.
Review tenant mix, taking into consideration all of the offers received for the tender.
Address tenants' queries and conduct site visits prior and during fitting out periods to review tenants' store designs in accordance to fit-out guidelines including final inspection after completion of fit-out woks.
Prepare circulars and notice, maintain tenancy documents, arrears management, conduct checks on tenants' operating hours.
Conduct periodic review including sharing benchmarking studies on rent structure/ tenancy schedule/ lease renewal/ tenant merchandise mix
Process termination of leases and license agreements including pre-termination discussions including all renewals, pre-renewal discussions and providing recommendations on renewals.
Ascertain hot spots and cold spots within the Properties and implement changes to improve the traffic flow of the Properties.
To initiate tenant relation programmes to improve communication flow between the landlord and tenants
To ensure maximum occupancy, including recommendation of potential prospects, cold cols and prospecting for suitable tenants.
Track tenants' submission of monthly sales and monitor tenants' sales performance.
Organise tenants and partners engagement sessions.
Conceptualise, coordinate and execute marketing plans and strategies; carry out advertising, promotions and events to increase footfall and tenants' sales by working closely with creative/advertising/ PR agencies in the development and delivery of marketing tools within approved budget.
Liase with retailers to secure their commitment to the mall so that cross-promotions can be cultivated.
Monitoring of the Traffic Counter System and report footfall and retail behavior.
Execute and manage on-ground promotion and event logistics, including the production of all above-the-line and below-the-line communication materials.
Liase with tenants and partners for joint partnerships and promotions, with post-event reports.