Projects Supervisor,
Potato Corner Singapore
Job Summary:
As Projects Supervisor, you will play a pivotal role in executing and overseeing key initiatives that align with Potato Corner Singapore’s (PCSG) transformation into an International Gold-standard Showcase. This role requires a proactive, resourceful, and results-driven individual to manage new store openings, renovations, equipment maintenance, and event sales. With Singapore as a focal market, your contributions will elevate the brand’s image, ensure operational excellence, and prioritize sustainable growth alongside profitability.
This position involves significant travel to stores and vendor sites (50-75% of the time), with the remainder allocated to administrative duties.
Qualifications:
1. Experience:
- Minimum of 3 years of experience in project management or a similar field, preferably in F&B, retail, or commercial property management.
2. Skills and Competencies:
- Strong organizational and planning abilities, capable of managing multiple projects concurrently.
- Excellent interpersonal skills to build and maintain relationships with vendors, stakeholders, and internal teams.
- Proficiency in communication (oral and written) to convey project updates effectively.
- Knowledgeable in MS Office (Word, Excel, PowerPoint) and project management tools.
3. Attributes:
- Detail-oriented with a proactive, problem-solving mindset.
- Adaptable to dynamic environments, with the ability to prioritize and meet deadlines.
- Willingness to travel frequently to stores and vendor sites.
Expectations:
- Timely Delivery: Complete new store openings, renovations, and refreshers on time and within budget.
- Regulatory Compliance: Ensure 100% adherence to Singapore’s regulatory standards for all projects.
- Equipment Management: Establish and maintain a structured maintenance schedule to reduce downtime.
- Stakeholder Communication: Maintain clear and professional communication with vendors, contractors, and internal teams.
- Documentation: Ensure all permits, contracts, and project documents are accurate and accessible.
Corporate Responsibilities:
- Institute internal safeguards on funds, assets, company properties and recommend improvements to maximize the efficiency of office facilities, equipment, and intellectual properties among many.
- Develop new and enhanced work processes which shall include but not limited to upgrading and modifying procedures to provide corrective actions to recurring problems including internal guest complaints, as well as preventive actions to avoid potential problems from occurring.
- Monitor compliance of employee(s) under supervision to all regulatory requirements.
- Enforce the Employee Code of Conduct within the department.
Key Responsibilities:
1. Project Management and Execution
- Collaborate with designers, contractors, mall management, and other stakeholders to oversee site preparation and development from start to finish.
- Prepare detailed project timelines and budgets to ensure timely, cost-effective delivery.
- Manage approvals and permits required by regulatory authorities such as the Singapore Food Agency (SFA), Building Construction Authority (BCA), Singapore Civil Defence Force (SCDF), and more.
- Conduct regular site inspections to ensure compliance with design specifications, safety standards, and project timelines.
- Renovations/Refurbishments/Remodel/Refreshers:
- Assess the needs of existing stores for upgrades, remodelling, or repairs, providing recommendations for improvement.
- Coordinate closely with contractors to minimize downtime and disruption to operations.
- Ensure proper handover of completed projects with thorough quality checks.
- Serve as the liaison between project teams and store operations to ensure a seamless transition.
- Develop handover documentation, including operational guidelines for new equipment or facilities.
2. Equipment Oversight and Maintenance Management
- Act as the primary contact for store teams regarding equipment-related issues, including repairs, maintenance, and replacements.
- Establish and implement a structured maintenance program for all equipment, ensuring consistent performance across all stores.
- Maintain a database of equipment warranties, servicing schedules, and vendor contacts.
- Work with store operations teams to implement daily and periodic cleaning and maintenance routines.
- Respond to emergency equipment failures to minimise disruptions to store operations.
3. Vendor and Stakeholder Management
- Develop and maintain relationships with key vendors, landlords, mall management, and other external stakeholders to facilitate smooth project executions.
- Evaluate vendor proposals, negotiate contracts, and monitor performance to ensure deliverables meet quality standards.
- Serve as the central point of contact for regulatory authorities to ensure all permits and compliance requirements are met.
- Regularly update the BU Head of PCSG on project progress, challenges, and outcomes.
4. Event Sales and Management
- Lead the planning, coordination, and execution of branding-focused events that showcase the Potato Corner experience.
- Collaborate with store operations teams to allocate manpower and resources for events effectively.
- Identify potential venues, negotiate agreements, and manage logistics to ensure event success.
- Track and report on event outcomes, including customer engagement and brand visibility metrics.
- Ensure all events align with brand standards and enhance the overall perception of Potato Corner Singapore.
5. Brand and Operational Excellence
- Implement initiatives to elevate the brand’s positioning as Singapore’s best snack joint and a gold-standard showcase for global markets.
- Collaborate with cross-functional teams, including marketing, operations, and supply chain, to drive consistency in branding and service quality.
- Identify areas for operational improvement and propose solutions to enhance efficiency and customer experience.
6. Administrative and Decision Support
- Consolidate project data, vendor proposals, and operational reports into actionable insights.
- Present filtered options and recommendations to the BU Head of PCSG for final decision-making.
- Ensure thorough documentation of all projects, including contracts, permits, and performance evaluations.