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Administrative Assistant

Lupus Foundaiton of America, Greater Ohio Chapter...
Brecksville, OH Full Time
POSTED ON 4/26/2023 CLOSED ON 1/8/2024

What are the responsibilities and job description for the Administrative Assistant position at Lupus Foundaiton of America, Greater Ohio Chapter...?

Administrative Assistant – Brecksville, OH (Part-time/ Full-time) Pay Range: $16-18 per hour based on experience and proven results. Currently, the chapter does not provide health benefits but will consider credits towards insurance. We offer vacations, personal days, and major holidays.

About Lupus Foundation of America, Greater Ohio Chapter Inc.

We are a grassroots organization striving to build a strong lupus community through education and support while searching for better treatments, creating awareness of this mysterious disease, and finding a cause of lupus and its cure. We are looking to add to our team of enthusiastic and committed employees.

Essential Duties and Responsibilities In coordination with the CEO, assist day-to-day operations, including coordinating various events, projects, and programs for our organization, data entry, communications, and database management. This person will work in the office (not virtual) and 32-40 hours per week.

The scope of each unique event and or program could include, but is not limited to, assisting event and program leadership in the coordination of securing sponsorships/table captains, searching for venues, and working with appropriate vendors to make sure that event runs smoothly; assist the marketing team - including invitation, brochures, collateral, and relevant multimedia; coordinate with the team to manage the role of volunteers at the event; manage expenses; assist in all communication for the event and or program. Work alongside marketing to ensure content accuracy and branding requirements are correct.

Other duties:

  • Accurately enters data into the CRM system, including membership, donations, inquiries, community contacts, event participants, support group attendees, and other contact points.
  • Runs queries and other reports for mailings or as requested by other staff.
  • Responds to inquiries by answering questions, mailing requested/required information, and securing a solid possibility of potential membership.
  • Helps maintain monthly membership dues mailings and assists in other bulk mailing projects as needed.
  • Review inbox daily and ensures emails are answered or routed to intended recipients.
  • Ensure current flyers are printed and stocked in the copy room.
  • Checks general mailbox daily, answers phones, and routes to appropriate personnel.
  • Provides excellent customer service to constituents, community, and potential members via phone and personal and written correspondence.
  • Resolves any administrative inefficiencies by identifying solutions and implementing corrective actions.
  • Assists in maintaining and cleaning the office environment.
  • Work alongside the staff for assistance in programs and events as needed.
  • Attend weekly staff meetings.
  • Assist in any projects that may arise during the year as needed.

Helpful:

Professional demeanor, excellent verbal and written English command, college degree preferred, ability to lift up to 50 lbs., administrative efficiency, capacity to identify, manage and implement process improvements, problem-solving, Microsoft Office proficiency, ability to type 60 WPM accurately.

Passion for helping move the mission of the Lupus Foundation of America, Greater Ohio Chapter forward. CRM software experience is helpful; we currently use SALSA.

This small and dynamic office is looking for an individual who desires to stay committed to the cause. This is not a remote position. Limited travel to events may be required several times per year.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Schedule:

  • 8 hour shift

COVID-19 considerations:

Staff use social distancing and must wear masks when not at their workstation during COVID activity

Ability to commute/relocate:

  • Brecksville, OH 44141: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Preferred)

Experience:

  • Administration: 1 year (Required)

Work Location: In person

Salary : $16 - $18

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