Office Administrator

Overview

Virginia Oncology Associates, the largest group of medical professionals in Hampton Roads and Northeast North Carolina devoted exclusively to cancer care and blood disorders, has an exciting opportunity for an Office Administrator for our office in Norfolk, VA.

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Responsibilities

• Manages and oversees the daily front-end process for billing for physicians group. Responsible for day-to-day operations of patient billing, charge capture, collections and reimbursement issues.
• Manages and administers the reimbursement policies and procedures. Coordinates the changes between the front office, back office and the clinical staff.
• Manages the staff scheduling of the practice. Oversees the facility management of the practice, office equipment and space allocation. Administers repair requests with outside vendors and property management company. Plans and coordinates all office moves, adds and changes with respect to office relocation and construction.
• Requisitions new equipment, evaluates new technology and make recommendations to the practice. Responsible for the telecommunication system.
• Manages the front office staff as it pertains to coverage, training, performance and front office procedures as they relate to the business office.
• Recruits, hires, evaluates and trains office staff as required. Directly supervises all non-clinical office staff including business office, front office and administrative support personnel.
• Other duties as requested or assigned.
  
  

Qualifications

• High school diploma or equivalent required
• Bachelor's degree in Business or Healthcare related field
• Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required
• Excellent customer service, organizational skills and communication required
• 7 years of healthcare management required, with at least 2 years in supervisory capacity
• Previous supervisory experience in a medical office environment strongly preferred
• Must be willing to travel to other office locations as needed
  
  

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be offered to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. The position requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. The position requires standing and walking for extensive periods of time. The employee occasionally lifts and carries items weighing up to 40 lbs. The position requires corrected vision and hearing to normal range.

WORK ENVIRONMENT:

The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites.